Delivery and Returns Policy
Delivery Terms
Our team works to process and dispatch orders within 1-2 business days, unless otherwise specified in the item description. Delivery times vary by destination:
- United States & Canada: 7-15 days
- Europe (Zones 2-4): 7-15 days
- Other countries: 10-20 days (depending on location)
Delivery Zones
- Zone 1: United States, Canada
- Zone 2: Germany, Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, Netherlands, Poland
- Zone 3: United Kingdom, Spain, Hungary, Italy, Sweden, Slovenia, Slovakia, San Marino, Liechtenstein
- Zone 4: Bulgaria, Cyprus, Estonia, Finland, Greece, Ireland, Iceland, Lithuania, Latvia, Malta, Portugal, Romania, Ukraine
- Zone 5: Croatia, Serbia, Russia, Norway, Turkey, Switzerland
- Zone 6: United Arab Emirates, Israel, Qatar, Saudi Arabia
- Zone 7: China, Japan, Mexico, Philippines, Singapore, Thailand, Australia, New Zealand
- Zone 8: Argentina, Brazil, Chile, Colombia, Uruguay, South Africa
Order Process
- Order Confirmation
After completing your payment, we confirm your order via email and start preparing your items. - Processing Time
Each order undergoes a 1-2 business day quality control check before shipping. You will receive an email with your shipment details once the package is dispatched. - Shipping Time
Actual delivery times depend on the chosen shipping method, destination country, and any public holidays that may affect delivery.
30-Day Free Return Policy
We offer a 30-day free return policy if you are not completely satisfied with your order. Simply return the item within 30 days of receipt for a full refund. Visit our Product Returns page for instructions.
- Returns Process: Contact our Customer Service team, and we’ll guide you through the return process. We work with a logistics partner to arrange a free collection of your return.
For questions about products, replacements, or warranty information, please reach out to our Customer Service team. We’re here to help ensure a smooth experience!
